Listening

 Listening is the ability to receive and comprehend the information given, it is a crucial part in the communication process. Without the ability to listen, it become easy to misconstrue the information exchanged from the sender. This is why the ability to listen is skill that employers look for. A good listener is more likely to be a more productive worker, and is less likely to run into problems. Good listeners also have the ability to lead to better costumer service.